# Zingle

Zingle is an intelligent messaging platform serving the hospitality sector. It enables hoteliers to communicate with guests through digital messaging channels in a centralized, professional environment. By streamlining conversations, Zingle helps organizations respond faster and deliver more consistent and favorable customer experiences.

## Entrepreneur(s)
- Ford Blakely

## Sector(s)
- Customer Experience Management  
- Hospitality Technology

## Investment Team
- [Matt Melymuka](/content/team/matt-melymuka/index.html)  
- [Phil Dur](/content/team/phil-dur/index.html)  
- [Jack Freeman](/content/team/jack-freeman/index.html)

## Investment Location
Carlsbad, CA

## Status
Exited

### Partnership
"PeakSpan was instrumental in helping me scale our business and secure an awesome outcome for stakeholders. They helped us sharpen our focus and go-to-market strategy, bring on new talent, and improve awareness. It was like having another co-founder in the business."  
- Ford Blakely, Founder & CEO of Zingle

## FOUNDED 
2009

## Partnered 
2018, $11M Series B

## CURRENT STATUS:
Medallia Acquisition in 2019

## IMPACT & VALUE CREATION

### Competitive Intelligence
#### Proprietary Research
Leveraged PeakSpan’s proprietary technology to draw insights on competitors and strengthen positioning.

### Strategic Development
#### Market Differentiation & Exit Preparedness
Partnered with Zingle's leadership to define and own a clear category position in a crowded market and accelerated commercial momentum into a successful acquisition by Medallia.

## INSIGHTS & PRESS

### Perspectives
#### San Diego Union-Tribune: Rivaling dot-com boom, 2018 breaks record for San Diego Startups Raising Cash  
[Explore this Resource](/content/resources/perspectives/san-diego-union-tribune-rivaling-dot-com-boom-2018-breaks-record-for-san-diego-startups-raising-cash/index.html)  
January 7, 2019

### Partnership News
#### Experience Management Leader Medallia Acquires Zingle, a Leading Multi-Channel Mobile Messaging and Customer Engagement Technology  
[Explore this Resource](/content/resources/news/experience-management-leader-medallia-acquires-zingle-a-leading-multi-channel-mobile-messaging-and-customer-engagement-technology/index.html)  
September 24, 2019

### Partnership News
#### Forbes: Hospitality Messaging Company Zingle Raises $11 Million In Funding, Acquires Presto  
[Explore this Resource](/content/resources/news/forbes-hospitality-messaging-company-zingle-raises-11-million-in-funding-acquires-presto/index.html)  
February 4, 2019

### Partnership News
#### Zingle Secures $11M to Bring AI to the Hotel Guest Experience One Text at a Time  
[Explore this Resource](/content/resources/news/zingle-secures-11m-to-bring-ai-to-the-hotel-guest-experience-one-text-at-a-time/index.html)  
January 31, 2019