Partnership: Zingle | PeakSpan

Zingle

Zingle is an intelligent messaging platform serving the hospitality sector. It enables hoteliers to communicate with guests through digital messaging channels in a centralized, professional environment. By streamlining conversations, Zingle helps organizations respond faster and deliver more consistent and favorable customer experiences.

Entrepreneur(s)

Sector(s)

Investment Team

Investment Location

Carlsbad, CA

Status

Exited

Partnership

"PeakSpan was instrumental in helping me scale our business and secure an awesome outcome for stakeholders. They helped us sharpen our focus and go-to-market strategy, bring on new talent, and improve awareness. It was like having another co-founder in the business."

FOUNDED

2009

Partnered

2018, $11M Series B

CURRENT STATUS:

Medallia Acquisition in 2019

IMPACT & VALUE CREATION

Competitive Intelligence

Proprietary Research

Leveraged PeakSpan’s proprietary technology to draw insights on competitors and strengthen positioning.

Strategic Development

Market Differentiation & Exit Preparedness

Partnered with Zingle's leadership to define and own a clear category position in a crowded market and accelerated commercial momentum into a successful acquisition by Medallia.

INSIGHTS & PRESS

Perspectives

San Diego Union-Tribune: Rivaling dot-com boom, 2018 breaks record for San Diego Startups Raising Cash

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January 7, 2019

Partnership News

Experience Management Leader Medallia Acquires Zingle, a Leading Multi-Channel Mobile Messaging and Customer Engagement Technology

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September 24, 2019

Partnership News

Forbes: Hospitality Messaging Company Zingle Raises $11 Million In Funding, Acquires Presto

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February 4, 2019

Partnership News

Zingle Secures $11M to Bring AI to the Hotel Guest Experience One Text at a Time

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January 31, 2019