MindTouch

MindTouch is a knowledge management platform for customer support teams. It helps organizations create, organize, and deliver help content across digital channels. By improving access to information through AI, MindTouch supports faster issue resolution and better customer experiences.

Entrepreneur(s)

• Aaron Fulkerson
• Steve Bjorg

Sector(s)

Customer Experience Management

Investment Team

• Phil Dur
• Jack Freeman

Investment Location

San Diego, CA

Status

Exited

Partnership

Building a growth company that creates durable value is a daily battle – it's just hard. Having PeakSpan in your corner as you build your business is like bringing a gun to a knife fight.
– Aaron Fulkerson, Founder & Former CEO of MindTouch

Founded

2005

Partnered

2015, $12M Series A

Current Status:

NICE Acquisition in 2021

Insights & Press

San Diego Union-Tribune: Rivaling dot-com boom, 2018 breaks record for San Diego Startups Raising Cash

Explore this Resource January 7, 2019

MindTouch Wins Best Customer Experience and Support from KMWorld

Explore this Resource November 11, 2019

Team Members

Phil Dur Co-Founder & Managing Partner

Jack Freeman Partner