David Oakes

Services Director at Verint

Detailed Info

With over 20 years of experience in the CX industry, I have progressed from starting in Support to becoming the Director of Professional Services. My journey through Professional Services, Team Lead, Project Management, and Program Management has equipped me with comprehensive knowledge and a deep appreciation for the critical team members who contribute to a successful Services organization.

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Vertical Tag

• PropTech

Functional Expertise Tag

• Customer Success

Superpower

• Contact Centers
• Customer Experience
• Professional Services

Previous Company

• Verint
• Cyara
• Envision