David Bauman

Former Director, Contact Center Planning, Analysis & Operations at American Airlines

Detailed Info

Senior level corporate strategy professional with a passion for building and developing high performance teams. Experience in revenue management, customer experience and contact centers of various sizes and staffing levels. Deep, hands-on experience in pricing, yield management, forecasting, loyalty and commercial strategy within passenger airline and air cargo industries. Highly developed partnering skills critical for communication across multiple lines of business, management and departments.

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Vertical Tag

• Customer Experience Management

Functional Expertise Tag

• Finance

Superpower

Customer Experience, Finance, Revenue management

Previous Company

American Airlines